Effective Date: October 20, 2026
Last Updated: October 20, 2026
San DNB ("we," "us," or "our"), operating under Enthuzy Holdings, LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [https://sandnb.com](https://sandnb.com) (the "Site"), subscribe to our communications, or purchase tickets to our events.
We collect information that you voluntarily provide to us, as well as automatic usage data when you navigate the Site:
Mailing List & Text Sign-ups: Full name, email address, mobile phone number, and marketing consent records.
Ticket Orders & Platform Transactions: Name, billing address, email address, phone number, and event ticket purchase history. Payment card details are collected and processed directly by our payment gateway, Stripe. We do not store or transmit raw credit card numbers on our servers.
Direct Inquiries & Customer Support: Email communications, contact form submissions, or direct messages sent to our support channels.
Technical & Usage Data: IP address, browser type, operating system, referring URLs, device characteristics, and browsing patterns collected via standard cookies and server logs.
We use the collected information for the following core purposes:
Fulfilling ticket orders, issuing event passes, and providing event entry access.
Sending transactional notifications, ticket receipts, and customer support responses.
Delivering promotional marketing updates, lineup announcements, and event alerts via email and SMS (where explicit opt-in consent is provided).
Maintaining, optimizing, and protecting the functionality and security of the Site and platform infrastructure.
We do not sell, rent, or trade your personal information. We share data strictly with third-party service providers that process information on our behalf to operate our business:
Enthuzy (Enthuzy Holdings, LLC): Event ticketing, subscriber database management, and platform administration.
Stripe: Secure payment processing.
Email & SMS Infrastructure Providers: Authoritative messaging relays for transactional and promotional dispatch.
Cloud Hosting & Infrastructure: Hosting, database backups, and network protection services.
All third-party service providers are contractually limited to using your personal information solely to provide designated services to us.
We adhere to strict mobile carrier compliance guidelines (10DLC / TCPA):
Mobile Information Non-Sharing Policy:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Messaging Purpose & Frequency: Subscribers receive recurring text updates regarding San DNB event announcements, ticket releases, lineup changes, and venue alerts. Message frequency varies up to 4 messages per month.
Rates & Charges: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out (STOP): You can cancel the SMS service at any time by replying STOP to any text message. Upon sending STOP, you will receive a final confirmation text confirming your unsubscription. No further messages will be sent unless you re-subscribe.
Help (HELP): For assistance or support regarding mobile messaging, reply HELP to any text message or contact us directly at support@sandnb.com.
We use cookies, web beacons, and similar tracking technologies to facilitate site navigation, evaluate traffic patterns, and maintain user session preferences. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may cause certain features of the ticketing and checkout process to function improperly.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or tax requirements, and resolve operational disputes. We implement administrative, technical, and physical safeguards—including SSL encryption, secure API protocols, and restricted database access—to safeguard your data against unauthorized access, loss, or alteration.
Under the California Consumer Privacy Act (CCPA) and applicable privacy laws, users have specific rights regarding their personal data:
Right to Know / Access: You have the right to request details regarding the categories and specific pieces of personal information we have collected about you over the past 12 months.
Right to Delete: You have the right to request the deletion of your personal data, subject to certain legal exceptions (such as completing an ongoing ticket order or complying with financial record-keeping laws).
Right to Opt-Out of Sale: We do not sell personal information.
Right to Non-Discrimination: Exercising your privacy rights will not result in any penalty or denial of service access.
To exercise any of these rights, contact us at support@sandnb.com.
For questions, privacy requests, or support concerning this Privacy Policy, please contact:
San DNB
c/o Enthuzy Holdings, LLC
Email: support@sandnb.com
Website: https://sandnb.com