Platform Behavior Policy

Last updated 2026-10-18

Enthuzy Platform Behavior Policy

Effective Date: September 18, 2026

This Platform Behavior Policy ("Policy") establishes the community standards and acceptable use guidelines for all users of the Enthuzy platform, including event organizers, performers, vendors, attendees, and any other participants. By using Enthuzy, you agree to comply with this Policy in addition to our Terms of Service and Privacy Policy.


1. Community Standards

Enthuzy is built for creativity, collaboration, and community within the music and events ecosystem. We expect all users to conduct themselves with respect, professionalism, and integrity. Your actions on the platform should contribute positively to the community and not detract from the experience of others.


2. Prohibited Conduct

The following activities are strictly prohibited on the Enthuzy platform:

2.1 Fee Avoidance

You may not attempt to bypass, circumvent, or avoid Enthuzy's platform fees, transaction fees, or service charges. This includes but is not limited to:

  • Directing users to complete transactions off-platform to avoid payment processing fees
  • Soliciting or accepting payments through external payment methods (cash, Venmo, PayPal, Zelle, cryptocurrency, etc.) for tickets, memberships, or services that should be processed through Enthuzy
  • Creating fake or duplicate accounts to qualify for lower fee tiers or free services
  • Misrepresenting transaction values or types to reduce applicable fees
  • Encouraging or instructing others to engage in fee avoidance practices

All commercial transactions related to events, tickets, memberships, and services on Enthuzy must be processed through the platform's approved payment systems.

2.2 Bad-Faith Conduct

You may not engage in deceptive, manipulative, or abusive behavior. This includes but is not limited to:

  • Creating fake accounts, personas, or identities for the purpose of manipulation or deception
  • Posting false or misleading information about events, venues, availability, or capabilities
  • Engaging in bait-and-switch practices (advertising one service or event and delivering another)
  • Artificially inflating popularity metrics, follower counts, or engagement statistics
  • Impersonating other users, organizations, or personalities
  • Deliberately disrupting platform functionality or other users' experiences
  • Attempting to reverse-engineer, scrape, or extract platform data without authorization
  • Exploiting platform features or vulnerabilities for unintended purposes

2.3 Unapproved Off-Platform Redirects

You may not redirect users to external platforms, websites, or services without explicit approval from Enthuzy. This includes but is not limited to:

  • Including links in bios, descriptions, or event details that direct users to competing ticketing platforms
  • Using Enthuzy as a funnel to drive traffic to external platforms for commercial purposes
  • Redirecting users to external payment processors not integrated with Enthuzy
  • Linking to external platforms that host prohibited content or activities
  • Using Enthuzy messaging or notification systems to promote external services

Approved External Links: You may include links to your official website, social media profiles, portfolio, or press kit for informational purposes only. All commercial transactions must remain on the Enthuzy platform.

2.4 Prohibited Content

You may not use Enthuzy to promote or facilitate:

  • Illegal activities, including but not limited to drug sales, human trafficking, or other criminal enterprises
  • Violence, threats of violence, or incitement to violence
  • Hate speech, discrimination, or harassment based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Self-harm or suicide
  • Sexual exploitation or abuse, including but not limited to content involving minors
  • Sale of prohibited items (weapons, endangered species, counterfeit goods, etc.)
  • Sharing others' private information without explicit consent
  • Copyright infringement or intellectual property theft

2.5 Harassment and Abuse

You may not engage in harassment, bullying, or abusive behavior toward any user, including:

  • Sending unsolicited or unwanted messages
  • Making threats or intimidating others
  • Posting derogatory, demeaning, or offensive content
  • Stalking or persistent unwanted attention
  • Doxxing or exposing private information
  • Creating a hostile environment through repeated actions

3. Event and Business Integrity

3.1 Event Commitments

When you accept a booking, sell a ticket, or agree to perform or work at an event, you must honor that commitment. The following actions are prohibited:

  • No-shows without proper notice
  • Last-minute cancellations intended to manipulate bookings
  • Bait-and-switch practices (e.g., advertising one act and sending another)
  • Misrepresenting event details, lineup, or venues
  • Charging additional fees not disclosed at the time of booking

3.2 Fair Business Practices

All business conducted on Enthuzy must be fair and transparent:

  • Pay all agreed-upon fees on time
  • Honor all contracts and agreements
  • Be clear and accurate about terms, pricing, and expectations
  • Maintain transparent communication with all parties
  • Provide accurate information about products, services, and capabilities

3.3 Event Safety

Event organizers are responsible for the safety and well-being of their attendees. You must:

  • Comply with all local laws, regulations, and venue requirements
  • Be transparent about age restrictions, capacity limits, and special considerations
  • Maintain appropriate safety and security measures
  • Provide accurate venue information, including addresses and access details
  • Notify attendees of any changes or cancellations promptly

4. Intellectual Property

Respect the intellectual property rights of others:

  • Do not use logos, branding, music, images, videos, or other content you do not have the rights to use
  • Give proper credit where required
  • Do not claim others' work as your own
  • Respect trademarks and copyrights
  • Obtain proper licensing for any third-party content

5. Platform Integrity

Do not attempt to manipulate, abuse, or exploit the platform:

  • Do not create fake accounts or engage in fraudulent activities
  • Do not attempt to circumvent platform policies or technical safeguards
  • Do not engage in spam or unsolicited bulk messaging
  • Do not use automated systems or bots to interact with the platform without authorization
  • Do not interfere with platform security measures

6. Public Links and Community Forms

6.1 Public-Facing Content

All content visible to the public, including but not limited to:

  • Public event pages
  • Site descriptions and bios
  • Profile information
  • Public messages and posts
  • Shared links and embeds

Must comply with this Policy. Public content that violates these guidelines may be removed without notice, and repeated violations may result in account suspension.

6.2 Community Interaction

All interactions in community spaces, including:

  • Public comments and discussions
  • Network posts and interactions
  • Event discussions
  • Group communications

Must adhere to these standards. Harassment, spam, prohibited content, or other violations in community spaces will be addressed through removal, warnings, or account actions as appropriate.

6.3 Enforcement in Public Contexts

Enthuzy actively monitors public-facing content and community interactions for compliance with this Policy. We reserve the right to:

  • Remove or modify content that violates these guidelines
  • Issue warnings to users for policy violations
  • Temporarily or permanently suspend access to platform features
  • Terminate accounts that repeatedly or egregiously violate this Policy
  • Take legal action when necessary and appropriate

7. Reporting Violations

If you encounter behavior or content that violates these standards, please report it to us immediately at legal@enthuzy.com or through the platform's reporting mechanisms. We will:

  • Investigate all reports promptly and thoroughly
  • Take appropriate action based on the severity of the violation
  • Maintain confidentiality of reporters to the extent possible
  • Act quickly on clear violations, especially those involving safety, legality, or harassment

8. Enforcement Actions

Enthuzy reserves the right to take any of the following actions for violations of this Policy:

  • Content Removal: Remove specific content that violates these guidelines
  • Feature Restriction: Temporarily or permanently restrict access to specific platform features
  • Account Suspension: Temporarily suspend account access
  • Account Termination: Permanently terminate the account and remove all associated content
  • Legal Action: Pursue legal remedies for serious violations, including but not limited to fraud, intellectual property infringement, or illegal activities

Enforcement actions are at the sole discretion of Enthuzy and are not subject to appeal except as required by applicable law.


9. Repeat Offenses

Users who repeatedly violate this Policy, even after warnings or previous enforcement actions, may face escalated consequences including immediate and permanent account termination. Enthuzy maintains records of policy violations and enforcement actions.


10. Third-Party Reporting

Enthuzy may receive reports of policy violations from third parties, including but not limited to:

  • Payment processors
  • Law enforcement agencies
  • Government regulators
  • Other users or affected parties
  • Platform partners

We will investigate all credible reports and take appropriate action based on our findings.


11. Policy Changes

We may update this Platform Behavior Policy from time to time to reflect changes in our platform, legal requirements, or community standards. We will update the effective date at the top of this Policy when we make changes.

Continued use of the Enthuzy platform after changes to this Policy constitutes acceptance of the revised Policy.


12. Contact Us

Questions about this Platform Behavior Policy? Reach us at:

Email: legal@enthuzy.com


13. Additional Information

This Platform Behavior Policy works in conjunction with our:

For platform-specific legal documents, please refer to the individual Site's published policies.

Contact: legal@enthuzy.com

Enthuzy Holdings, LLC, 1968 S. Coast Hwy #6079, Laguna Beach, CA 92651

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