Master Service Agreement
Last updated 2026-08-24
Scope of this agreement
This Master Service Agreement ("MSA") supplements our Terms of Service and applies to organizations ("Customers") that create a Site on Enthuzy to run events, sell tickets, or manage an audience at any meaningful scale. Where this MSA and the Terms of Service conflict for a Customer, this MSA controls for that Customer's use of the platform.
Services
Enthuzy provides access to the platform's event, ticketing, membership, marketing, and audience-management features on a subscription and/or per-transaction basis, as described on our pricing page or in an applicable order form.
Fees and payment
Fees are as described at the time of purchase or upgrade. Subscription fees are billed in advance on a recurring basis; transaction-based fees (such as ticketing or payment-processing fees) are deducted at the time of the relevant transaction. Fees are non-refundable except as required by law or as we otherwise agree in writing.
Term and termination
This MSA remains in effect for as long as the Customer maintains an active Site, and can be terminated by either party as described in the Terms of Service. On termination, the Customer's data will be handled consistent with our Privacy Policy and any data-retention obligations described there.
Data protection
Each party will comply with applicable data protection law in connection with personal data processed through the Customer's Site. Enthuzy processes audience data collected through a Customer's Site on that Customer's behalf and instructions, consistent with our Privacy Policy. A separate data processing addendum is available on request for Customers who require one.
Intellectual property
Each party retains ownership of its own pre-existing intellectual property. The Customer retains ownership of its own event, ticket, and audience content. Enthuzy retains ownership of the platform itself, including any improvements made in the course of providing the service.
Warranties and disclaimers
Enthuzy will provide the services with reasonable skill and care. Except as expressly stated, the services are provided without warranties of any kind, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, or consequential damages, and each party's total liability under this MSA is limited to the fees paid by the Customer to Enthuzy in the twelve months preceding the claim.
Indemnification
Each party will indemnify the other against third-party claims arising from that party's breach of this MSA or violation of applicable law, consistent with standard commercial practice.
Governing law
This MSA is governed by the laws of the United States, without regard to its conflict of law principles.
Entire agreement
This MSA, together with our Terms of Service and Privacy Policy, is the entire agreement between the parties regarding its subject matter, and supersedes any prior agreements on that subject. We may update this MSA from time to time as described in the Terms of Service.
Contact us
Questions about this agreement? Reach us at the contact address below.
Contact: legal@enthuzy.com